- What makes your products truly sustainable and ecological?
Our Magrada, Hoia and Bonobo collections are certified organic by EcoCert and vegan/cruelty-free by The Vegan Society/Leaping Bunny. We source ingredients naturally from local Estonian farmers using regenerative practices. All products are produced sustainably using renewable energy at our EcoCert Platinum-certified facility.
- How do your products showcase unique aromatherapy experiences?
Four perfume lines capture Estonian flora through botanical scents: Magrada focuses on woodland and herbal tones for soothing. Hoia explores floral and citrus. Bonobo blends aromatic leaves and spices. Our online library details each ingredient's wellness qualities and scent profile.
- Do you offer custom options?
We don't modify individual items but can discuss bulk or corporate orders. With advance notice, we may customize Magrada candle or Hoia cosmetic fragrances and packaging.
- Are products safe for sensitivities?
We use natural, safe yet variable sensitivity ingredients. As organic and vegan lines, we source ingredients naturally and conscientiously. Magrada offers essential oil notes while Hoia has fragrance-free options.
- How are your products priced?
Glede prices reflect high standards and certifications.
Candles are €14.75-€29.45 based on size/formula.
Candle kits are €24.95 for 330g, candles start at €14.75 for 160g.
Oils and exfoliants are €17.14-€23.59 depending on ingredients/volume. Rosewater is €18.95 for 100ml.
- How can I track my order?
Once confirmed, you'll receive a tracking number via email. Use this to follow your package's progress in real-time.
- What are your delivery times?
Standard international delivery is 3-10 business days after shipment. Transit times vary by location. For faster delivery, inquire about priority upgrades following our shipping policy.
- What is your return policy?
Refer to our Returns & Exchanges policy on our website or contact us within 30 days of receiving your order for assistance.
- Do you offer wholesale?
We're open to discussing wholesale opportunities for volume orders of our organic brands. Contact business representatives about potential collaborations.
- How can I contact support?
Email us at info@glede.shop or use our website contact form. We aim to respond to all inquiries within 24 hours.
- Can I sign up for updates?
Yes, join our newsletter on our website to receive exclusive offers and insider tips.
- What countries do you deliver to?
We deliver to the following countries:
Estonia : 2 - 4 Business day's
Latvia : 4 - 5 Business day's
Lithuania : 4 - 5 Business day's
Finland : 4 - 5 Business day's
Sweden : 4 - 5 Business day's
Denmark : 4 - 5 Business day's
Poland : Up to 7 Business day's
Slovakia : Up to 7 Business day's
Slovenia : Up to 7 Business day's
Czech Republic :UP to 7 Business day's
Hungary : Up to 7 Business day's
The Netherlands : Up to 7 Business day's
Germany : Up to 7 Business day's
Belgium : Up to 7 Business day's
Luxembourg : Up to 7 Business day's
- What kind of payment systems do you support ?
We support this following payment systems:
- Visa / Mastercard
- Apple pay
- Google pay
- Revolut
- PayPal
- Stripe
- Paysera ( Over 100 bank link in all the Europe )
- Direct invoice link ( By Stripe )
